Shipping policy
Shipping Policy
Last Updated: September 2026
Bluebonnet Creations offers shipping for eligible physical products purchased through our website. Digital products are delivered electronically and are not shipped unless the product listing specifically states otherwise.
1. Processing Times
Orders are typically processed within 3 business days after payment is successfully received.
Processing times may be longer during holidays, sales, product launches, high-volume periods, or when an order includes personalized or custom items.
Personalized and custom orders may require additional processing time. Any applicable processing estimate will be provided in the product listing or communicated after purchase.
Business days are Monday through Friday and do not include weekends or U.S. federal holidays.
2. Shipping Methods and Delivery Estimates
Available shipping methods and estimated delivery times will be displayed during checkout when available.
Delivery estimates are provided by the shipping carrier and are not guaranteed delivery dates. Actual delivery times may vary because of carrier delays, weather, holidays, incorrect or incomplete addresses, customs processing, or other circumstances outside our reasonable control.
Bluebonnet Creations is not responsible for delays that occur after an order has been transferred to the shipping carrier.
3. Shipping Charges
Shipping charges are calculated and displayed during checkout based on the destination, package size, weight, shipping method, and other applicable factors.
Promotional or free-shipping offers may be subject to additional terms, including minimum purchase requirements, eligible products, or geographic restrictions.
4. Shipping Destinations
Bluebonnet Creations currently ships to United States.
If your location is not available during checkout, we may be unable to ship to that destination at this time.
We reserve the right to limit or discontinue shipping to certain locations, when necessary, because of carrier restrictions, legal requirements, service availability, or other operational considerations.
5. Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your shipping information carefully before submitting an order. Bluebonnet Creations is not responsible for orders delayed, returned, lost, or delivered incorrectly because of an inaccurate, incomplete, or outdated address provided by the customer.
If you notice an address error, contact us as soon as possible. We will make reasonable efforts to update the address before the order ships, but we cannot guarantee that changes can be made after an order has entered processing or been shipped.
Additional shipping charges may apply if an order must be reshipped because of an incorrect or incomplete address.
6. Tracking Information
When available, tracking information will be sent to the email address provided at checkout after the order ships.
Tracking information may take time to update after the carrier receives the package.
Once tracking shows that an order has been delivered, Bluebonnet Creations generally considers the order delivered. If you cannot locate a package marked as delivered, please check with household members, neighbors, building management, mailrooms, and the shipping carrier.
7. Lost, Stolen, or Damaged Packages
Bluebonnet Creations is not responsible for packages that are lost, stolen, or misplaced after confirmed delivery to the address provided at checkout.
If your package appears to be lost or has not arrived within a reasonable period after the estimated delivery window, contact us so we can help determine the appropriate next steps. You may also need to submit a claim directly with the shipping carrier.
If an order arrives damaged, please contact us within 2 days of delivery and include photographs of the packaging and damaged item. We will review the issue and determine whether a replacement, refund, or other resolution is available under our Return & Refund Policy.
8. Returned or Undeliverable Packages
If a package is returned to Bluebonnet Creations because of an incorrect address, failed delivery attempts, refusal of delivery, or failure to claim the package, we will contact the customer when possible.
The customer may be responsible for additional shipping charges required to resend the order.
If the customer does not respond within 3 days, the order may be treated as canceled and any refund may be reduced by original shipping costs, return shipping costs, or other nonrefundable expenses, to the extent permitted by applicable law.
Personalized or custom products may not be eligible for resale or refund when returned because of customer-provided address information.
9. International Orders
International customers are responsible for any customs duties, import taxes, brokerage fees, tariffs, or other charges imposed by the destination country.
These charges are not included in the product price or shipping charge unless expressly stated otherwise.
Bluebonnet Creations is not responsible for delays caused by customs, import restrictions, or local authorities.
Customers are responsible for ensuring that ordered products may legally be imported into their destination country.
10. Combined Orders
When an order includes multiple products, items may ship together or separately depending on product availability, processing requirements, size, weight, or fulfillment method.
If an order includes both physical and digital products, digital products may be delivered separately while physical products are processed and shipped according to this policy.
11. Preorders and Backordered Items
If a product is listed as a preorder or backordered item, the expected shipping timeframe will be provided in the product listing or at checkout.
Orders containing both available and preorder or backordered items may ship together when all items are ready unless otherwise stated.
12. Changes to This Shipping Policy
We may update this Shipping Policy periodically to reflect changes to our products, shipping methods, carriers, destinations, or business practices.
The most current version will be posted on this website with an updated revision date.
13. Contact
Questions about shipping may be submitted through the contact information provided on our website.
Bluebonnet Creations
Est. 2022